Product regis­tra­tion

Regis­ter­ing Oilon ground source heat pumps

If you are a pro­fes­sional respons­ible for com­mis­sion­ing the heat pump, click here to start the regis­tra­tion process:

Note: Only a pro­fes­sional may register heat pumps. Each unit can be registered only once. Read more below.

Has your ground source heat pump been registered?

Do you have a brand-​new heat pump from the Oilon range? Thank you for select­ing a heat pump made in Scand­inavia. Our high-​quality products are covered by a com­pre­hens­ive war­ranty.

Oilon grants a five (5) year war­ranty for all Oilon ground source heat pumps, provided that the unit has been installed and com­mis­sioned by a pro­fes­sional approved by the man­u­fac­turer. The war­ranty is valid only if the buyer has received induc­tion in the use of the product during com­mis­sion­ing, and the unit has been appro­pri­ately registered. Only the pro­fes­sional respons­ible for installing and com­mis­sion­ing the unit may register the heat pump. Without regis­tra­tion, the war­ranty period is two (2) years. In either case, the war­ranty terms and con­di­tions provided with the sale shall apply.

How to register a ground source heat pump

Each unit that requires regis­tra­tion comes with a label remind­ing you of regis­tra­tion. After regis­tra­tion, the label can be removed. The unit should be registered on-site imme­di­ately after com­mis­sion­ing. Either scan the QR code on the label or visit the website shown on the label. The regis­tra­tion form is easy to follow and includes instruc­tions. Each loc­a­tion has its own regis­tra­tion details. To log in, enter the heat pump model (“Item” in the type plate) and the unit’s serial number.

Only a pro­fes­sional may register heat pumps. Each unit can be registered only once. After review­ing your regis­tra­tion, we will deliver a war­ranty cer­ti­fic­ate for the five-​year war­ranty provided for our heat pumps, and the unit’s regis­tra­tion form will be closed for edits.

How to register when there are several heat pumps in the same plant room?

If you com­mis­sion several heat pumps in the same plant room at the same time, you will need to register the entire system only once. Use the regis­tra­tion data for the heat pump with the lowest serial number.

Note: Only a pro­fes­sional may register heat pumps. Each unit can be registered only once.